KLM welcomes BlueBot (BB) to its service family

  Book a ticket in a conversational way via a service bot on KLM’s Messenger. Amstelveen, 26 September 2017 – As of today, KLM customers can book a ticket on Messenger with the help of artificial intelligence. KLM’s new service bot is called BlueBot (BB). On behalf of KLM, BB helps customers on Messenger in […]